Frequently Asked Questions &
Questions by members may be sent
for this page via:
letters to your organization- Click on the button at the left, below the AUSWR
All letters must include your
name, location, city & state, which local organization you are a member of,
which company you retired from and when.
Any Question by a member requiring official comment will be forwarded to the
proper AUSWR official for an answer.
Q-1. How do I find my way around
A-1. There is a Linking
Table at the top left of each page with links to all the major pages.
Hyper-reference links are provided by the underlined items. Hyper-links are
generally blue in color and have an underline below text. Click directly on the
text. Click on the name of the page you want to go to and you are transferred
there. Hyper links are also used to get to other websites and to news media that
allow outsiders to view their articles.
Q-2. How do I find the most
recent news items on each page?
A-2. The latest news items
will be posted at the top of the pages, just under the page headings. The home
or opening page will contain a list of the pages that have been recently
Q-3. How do I find my way to each
A-3. First go to the
then click on the state group for
the state you want. Click on “Board Contacts” for the State you want.
Q-4. How do I find information
about recent retirements and deaths of Qwest (US West) employees?
A-4. Go to the page
labeled Links of Interest.
you will find a link to CenturyLink Pioneers.org. Click on this and it will direct you
to deaths and retirements for recent month.
Q-5. What happens to older
articles? When are they deleted?
A-5. Some of the older
articles that have important information on them will be placed in the
will generally be articles that might be interesting to new members. Most items
will be removed after about 2 or 3 months.
Q-6. How often is the web
A-6. Generally on a daily
basis, when there is news.
Q-7. How can I get medical
& dental forms from CenturyLink?
to go to the CenturyLink Human Resources Dept. or call 1-800-729-7526. The mailing
1801 California St.
Denver, CO 80202
Q-8. How do I find where
legislation is in Congress?
A-8. Go to the
and click on Congress in the News under Pending Bills. It will take you to the
Thomas website which lists all current legislation.
Also, you can click on Legislative Directory which lists pending bills that may
affect pensions or health care.
Q-9. What is the Retiree
A-9. It is the quarterly newsletter sent
to members by the Association of U S West Retirees. The editorial board selects
articles for publication. These are sent to the state editors who may add local
news, contact information, membership application, etc. All states call the
publication the Retiree Guardian although the state information will vary.
Q-10. What was the Retiree Voice Committee?
A-10. In early 1999, U S WEST agreed to form a committee of company
managers with responsibilities in Human Resources, Health Care benefits, etc.
and twelve retirees. Retirees nominated themselves and USW made the selections.
These parties met quarterly, had conference calls and brought attention to many
problems with the benefit delivery system. They were instrumental in having the
minimum pension increased. In addition, the communications between retirees and
the company were improved.
The Voice Committee was not an arm of AUSWR although these retirees did join
associations in their respective states and have been active members. AUSWR had
an interest in their efforts, and when we learned that it was being cancelled,
we immediately asked the six members to continue to identify retiree problems
and use their knowledge to get answers for the same people without having these
folks still working for CenturyLink (Qwest, U S West) become members? Can folks that worked
for other telephone companies (such as Lucent) become members?
Q-12. How do I get back to the opening or 1st page?
A-12. The linking table at the top of each page has a link to the home page or
scroll to the bottom of any page and click on "home". You can also go forward or
back one page at the bottom of each page.
Q-13. How do I re-size items for printing from my
computer? (Generally making the font smaller.)
A-13. Use copy and paste. Simply copy the item you wish to print, by selecting
that specific body of text, paste and save (check the menu and save as text) it
to your hard drive, zip disc, or other equip. using the word processor program
that you have (Microsoft Word, Word Perfect, etc.) in your computer. You can
then resize the font in that program and print from that.